Build Feedback:

Feedback is one of the most important aspects building trust one eBay. If you have a high number of positive feedback then you are going to make more sales. When customers read your feedback and see that items were shipped promptly and others have had a great experience they are more willing to buy from you.

Customer Service:

As a seller there are going to be days that your email inbox is going to get filled. You might not have enough time to respond to every message, but it is important that you do so. You customers expect a response within in 24 hours. The best way to make sure customers know that you are going to get back to them is to use an auto responder. With an automated message your customer knows you got their messages and will respond as soon as you can. If you need help getting email answered get help it is worth every penny. You might miss out on sales if you can not respond quickly enough and you can also end up with negative feed back.

Ship Promptly:

When people buy an item on eBay from a stranger they might panic if they do not get their item in reasonable timeframe. It is important to provide tracking numbers and get items out as soon as possible. If you run into a problem let the customer know. It's better to be honest and have positive communication with your customers. You want to avoid customers filing Paypal claims or claims with eBay. Get item out on time with tracking is the best thing you can do to run a smooth eBay business.

guide to making money as an ebay seller

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